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AVIXA CTS Exam Certification Details:

MemberExam Price
$375(USD)

Sample Questions
AVIXA CTS Sample Questions

Duration
150 mins

Passing Score
350 / 500

Exam Code
CTS

Non-Member Exam Price
$475(USD)

Exam Name
AVIXA Certified Technology Specialist (CTS)

Number of Questions
110

AVIXA CTS Exam Syllabus Topics:

Topic
Details

Topic 1

Servicing AV Solutions: This section of the exam measures the skills of AV maintenance managers and focuses on the maintenance and repair of AV solutions. It involves supervising AV operations, conducting preventative maintenance, performing firmware and equipment upgrades, and troubleshooting and repairing AV systems to ensure they remain functional and efficient.

Topic 2

Creating AV Solutions: This section of the exam measures the skills of AV system designers and covers the process of creating audiovisual solutions. It includes conducting customer needs analysis, performing site surveys to assess environmental factors like lighting and acoustics, developing project scopes, and designing AV solutions with detailed drawings and materials lists.

Topic 3

Implementing AV Solutions: This section of the exam measures the skills of AV system integrators and focuses on the implementation of AV solutions. It involves integrating AV systems, verifying their functionality, and managing the integration process, including training, documentation, and ensuring operational readiness.

Topic 4

Supporting AV System Operation: This section of the exam measures the skills of AV support specialists and covers the ongoing support of AV systems. It includes troubleshooting issues, providing remote assistance, supporting live events, and offering in-room operation training to ensure smooth system operation.

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AVIXA Certified Technology Specialist Sample Questions (Q223-Q228):

NEW QUESTION # 223
What should be used to clean foam microphone wind screens?

A. ethyl alcohol
B. bleach (lye)
C. isopropyl alcohol
D. warm water

Answer: D

Explanation:
Foam microphone wind screens should be cleaned using warm water. This method effectively removes dirt and oils without damaging the foam material. Using harsh chemicals, like bleach or alcohol, can deteriorate the foam and potentially affect sound quality.
CTS Technology Specialist Reference
CTS materials on equipment maintenance recommend gentle cleaning methods for foam components, as using harsh solvents can degrade the material and reduce the lifespan of equipment.

NEW QUESTION # 224
During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?

A. Request for Quotes (RFQ)
B. Request for Proposals (RFP)
C. Request for Information (RFI)
D. Request for Change (RFC)

Answer: D

Explanation:
When a client requests an addition to the project that wasn't included in the original scope, such as a videoconferencing system, a Request for Change (RFC) is needed. An RFC formally documents the change in scope, budget, or timeline and ensures that all parties agree to the modifications.
CTS Technology Specialist ReferenceThe CTS guidelines discuss the use of RFCs to manage scope changes, helping avoid misunderstandings and ensuring all modifications are approved and documented.

NEW QUESTION # 225
When should preventive maintenance be undertaken?

A. when there is more than one failure in the system
B. when a projector lamp has failed
C. at scheduled times independent of system failures
D. after a customer has reported a system failure

Answer: C

Explanation:
Preventive maintenance is planned maintenance conducted at regular intervals to ensure system reliability and prevent issues before they occur, rather than in response to system failures.
CTS Technology Specialist Reference
CTS training on maintenance highlights the importance of scheduled preventive maintenance to keep systems operating smoothly and extend equipment lifespan.

NEW QUESTION # 226
As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

A. allows the AV provider to check in with customer and serves as an opportunity to sell further solutions
B. allows the AV provider toclean, service and assess equipment In the field on a regular basis
C. allows the AV provider tosell a service that is often forgotten by the customer, and therefore generate greater profit
D. allows the AV provider access to client premises and scope future work

Answer: B

Explanation:
Preventive maintenance visits (PM/PMV) are primarily designed to ensure that equipment is functioning correctly and to prevent potential failures. This involves cleaning, servicing, and assessing the equipment regularly to maintain optimal performance and longevity. This is in line with industry standards for preventive maintenance, ensuring reliability and reducing downtime.

NEW QUESTION # 227
What should an AV integrator provide to a general contractor to ensure the supporting trades get the AV information that is needed?

A. construction drawings
B. permit drawings
C. bid drawings
D. as-built drawings

Answer: A

Explanation:
AV integrators should provide construction drawings to a general contractor. These drawings contain detailed information about the AV system layout, including locations of equipment, wiring paths, and installation requirements. Construction drawings ensure that all supporting trades, such as electrical and carpentry, have the necessary details to accommodate AV system installations. They coordinate the work of different trades to avoid conflicts and ensure proper implementation. Construction drawings are essential for aligning the AV system installation with the overall building construction process, ensuring accuracy and efficiency.

NEW QUESTION # 228
......

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