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Salesforce Field-Service-Consultant certification is an excellent way for professionals to validate their expertise in managing and implementing Salesforce Field Service solutions. Salesforce Certified Field Service Consultant certification gives individuals a competitive edge in the job market and provides a framework for delivering high-quality field service solutions to clients. If you are interested in taking the Salesforce Field-Service-Consultant Exam, it is essential to invest in the right training and preparation to ensure success.

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Salesforce Field-Service-Consultant certification is suitable for professionals who work in the field service industry, including service managers, field service administrators, and technicians. Salesforce Certified Field Service Consultant certification demonstrates the individual's ability to provide efficient and effective field service operations that can lead to improved customer satisfaction, increased productivity, and reduced operational costs. Salesforce Certified Field Service Consultant certification exam is a comprehensive test that assesses an individual's knowledge and practical skills in implementing and configuring Salesforce Field Service. Achieving this certification can help professionals advance their careers and stand out in a competitive job market.

Salesforce Certified Field Service Consultant exam validates an individual's knowledge and expertise in implementing Salesforce Field Service solutions. Salesforce Certified Field Service Consultant certification is ideal for professionals who are involved in designing and deploying field service solutions for their organizations. Field-Service-Consultant Exam measures the individual's ability to create and manage work orders, manage service territories, optimize scheduling, and ensure customer satisfaction.

Salesforce Certified Field Service Consultant Sample Questions (Q125-Q130):

NEW QUESTION # 125
Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?

A. Modify the user record.
B. Update Public Group membership.
C. Assign a Field Service Mobile License to the user.
D. Modify the user's Profile.

Answer: C

NEW QUESTION # 126
in which two scenarios should a consultant recommend multi day service appointment? Choose 2 answers

A. Jobs can take longer than the available resources hours in a day.
B. jobs require multiple stages of work performed by different resources.
C. jobs require consecutive days of work and can span over weekends.
D. jobs need to be performed at the same site on the same day of the week.

Answer: A,C

Explanation:
Explanation
Multi-day service appointments are used when jobs can take longer than the available resources hours in a day or require consecutive days of work and can span over weekends. Jobs that need to be performed at the same site on the same day of the week or require multiple stages of work performed by different resources can be handled by single-day service appointments with appropriate scheduling policies and optimization rules.
References:
https://help.salesforce.com/s/articleView?id=sf.fs_multiday_service_appointments_overview.htm&type=5

NEW QUESTION # 127
Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?

A. Post to the Service Appointment Chatter feed.
B. Adjust the Scheduled End field on the Service Appointment.
C. Change the Status field on the Service Appointment.
D. Update the In Jeopardy field on the Service Appointment.

Answer: D

Explanation:
Explanation
The In Jeopardy field on the Service Appointment is a checkbox that indicates whether a service appointment is at risk of late completion based on travel time and service duration calculations. Technicians can update this field using the Field Service Mobile App to alert dispatchers and managers of potential issues. Posting to the Service Appointment Chatter feed, changing the Status field on the Service Appointment, or adjusting the Scheduled End field on the Service Appointment would not indicate that a service appointment is in jeopardy, but would communicate other information such as comments, progress, or rescheduling. References:
https://help.salesforce.com/s/articleView?id=sf.fs_service_appointments.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_mobile_app_overview.htm&type=5

NEW QUESTION # 128
Time sheet entries can be associated to which two objects? Choose 2 answer

A. Work order
B. Work order line item
C. assigned resources
D. Service resource

Answer: A,B

Explanation:
Time sheet entries are records that track the time spent by a service resource on a work order or a work order line item[28]. Time sheet entries can be associatedto work order line items or work orders using lookup fields
[29]. Assigned resources are records that assign a service resource to a service appointment[30]. Service resources are records that represent the people or equipment that perform field service tasks[31]. Time sheet entries cannot be associated to assigned resources or service resources directly. References: https://help.
salesforce.com/s/articleView?id=sf.fs_time_sheets_overview.htm&type=5 https://help.salesforce.com/s
/articleView?id=sf.fs_time_sheet_entries_overview.htm&type=5 https://help.salesforce.com/s/articleView?
id=sf.fs_assigned_resources_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_service_resources_overview.htm&type=5

NEW QUESTION # 129
A Technician at Universal Containers (UC) is responsible for servicing multiple Assets at a customer site during a single visit. UC wants to minimize impact for the customer and consolidate work for its Technician.
What should the Consultant recommend to meet this requirement?

A. Create and schedule a Service Appointment with a single Work Order with Work Order Line Items for each Asset.
B. Create and schedule independent Work Orders for each Asset, each with a Service Appointment.
C. Create designated Time Slots to ensure appropriate time is held to accommodate these types of visits.
D. Create a single Work Order with Work Order Line Items for each Asset, each with a Service Appointment.

Answer: A

NEW QUESTION # 130
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